General Terms and Conditions with Customer Information

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Last Update: 28. January 2023

Table of contents

 

1. Validity of the GTC

  • The following General Terms and Conditions (hereinafter referred to as "GTC") shall apply exclusively to the business relationship between Opinndoor, Ali Demir, Kelterstrasse 37, 74226 Nordheim (hereinafter referred to as "Vendor") and the purchaser, who is hereinafter referred to as "Customer", of the Vendor's products, goods and services (hereinafter referred to as "Products" or "Goods").
  • Deviating terms and conditions of the Customer shall not be accepted, even if the Vendor fulfils his/her contractual obligations without objection, unless the Vendor expressly agrees to the validity of the Customer's deviating terms and conditions.
  • A "Consumer" within the meaning of these GTC is any natural person who enters into a legal transaction for purposes that are predominantly neither attributable to his commercial nor to his independent professional activity.
  • "Entrepreneur" within the meaning of the GTC is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of his commercial or self-employed professional activity.
  • The offer of the Vendor is directed exclusively to Customers who are entrepreneurs (also referred to as "Business Customers" or "B2B"). By placing an order or registering as a Customer, Customers declare that they are an entrepreneur and not a consumer.

 

2. Contact and service details

  • Please note the following information about the availability of our customer service.
  • E-mail address: support@opinndoor.com
  • Telefonnummer: +49 (0) 7141 649 49 54
  • Customer service availability: Weekdays from 10:00 am to 6:00 pm

 

3. Ordering Process and Conclusion of Contract

  • By clicking on the button that concludes the ordering process, the Customer makes a binding offer to the Vendor to purchase the products in the shopping basket.
  • A contract between the Customer and the Vendor may also be concluded by means of information provided in a contact form. The Customer may submit a binding offer to the Vendor by means of a contact form or, in the event that the Vendor submits a binding offer, accept it by means of a contact form.

 

4. Contract Text and Contract Language

  • The contract languages are German and English, contracts can be concluded in these languages.

 

5. Prices and Shipping Costs

  • Unless otherwise stated, all prices are total prices including the applicable statutory value added tax (VAT).
  • Unless otherwise stated, all prices are net, plus the applicable statutory value added tax (VAT).

 

6. Payment Methods and Terms

  • Unless otherwise agreed, payments shall be made without discounts, reductions or other rebates.
  • Credit card payment - When placing an order, Customers provide their credit card details. The Customer's credit card will be charged immediately after completion of the order and after the Customer's authorisation as the legitimate cardholder.
  • PayPal - The payment is made through the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter: "PayPal") by means of the type of PayPal payment provided by the seller or selected by Customers. Customers are redirected directly to PayPal at the end of the order process. The terms of use of PayPal apply, which can be viewed at https://www.paypal.com/uk/webapps/mpp/ua/legalhub-full and will be communicated to the Customer during the payment process.
  • PayPal Plus (PayPal) - The Customer must have a PayPal account and pays the amount owed by means of the PayPal transaction process.
  • PayPal Plus (Direct Debit) - The Customer can pay by means of PayPal's direct debit procedure even if he does not have a PayPal account. The Customer issues a SEPA direct debit mandate to PayPal. By issuing the SEPA direct debit mandate, PayPal is authorized to initiate the payment transaction, which automatically debits the Customer's bank account. The Customer will be informed about the date of the debit of the bank account (referred to as "Pre-Notification").
  • PayPal Plus (Credit Card) - The customer can pay by credit card via PayPal even if he does not have a PayPal account. The Customers must identify themselves as a legitimate Cardholder in order to make the payment before the payment transaction is executed and the Customer's account is automatically debited.
  • PayPal Plus (Purchase on account) - The Customer can make a purchase on account via PayPal even if he does not have a PayPal account. Prerequisite is a successful verification of the address and creditworthiness of the customer by PayPal. The Vendor assigns the payment to PayPal. A debt-discharging payment can only be made to PayPal according to the conditions and the selected, or stated payment term of PayPal. The terms of use of PayPal for the purchase on account apply.

 

7. Digital Contents

 

8. Digital Services

  • "Digital Service" means a service that allows the Customer, who is a Consumer, to create, process, store or access data in digital form; or a service that allows the sharing of or any other interaction with data in digital form uploaded or created by the Customer or other users of that service.
  • The provisions of these GTC shall apply accordingly to Digital Services.

 

9. Subscriptions

  • "Subscription" is understood to mean the regular purchase of products or other services by "Subscribers" (how Customers are referred to under Subscription Agreements) within the framework of an ongoing contractual relationship (also referred to as a "Subscription Agreement") for a defined period of time (also referred to as a "Subscription Period").
  • A Subscription Agreement obliges the Vendor to deliver the services covered by the Subscription Agreement or to perform other services at the agreed times or intervals and within the agreed subscription period. The details of the individual Subscriptions are specified in each case with their respective offers.
  • The right to termination of the Subscription Agreement for good cause is reserved in accordance with the statutory provisions.
  • Unless otherwise stated in the respective offer, the Subscription Period is three months

 

10. Instructions on Withdrawal

  • The information on the right of withdrawal for Consumers can be found in the Vendor's instructions on withdrawal.

 

11. Final provisions

  • The legal relationship between the Customer, insofar as the Customer is an entrepreneur, and the Vendor shall be governed exclusively by the laws of the Federal Republic of Germany, to the exclusion of the UN Convention on Contracts for the International Sale of Goods.
  • The place of jurisdiction shall be at the Vendor's (registered) office if the Customer is an entrepreneur, a legal entity under public law or a special fund under public law or if the Customer does not have a general place of jurisdiction in the Vendor's country of business. The right of the Vendor to choose another admissible place of jurisdiction will remain unaffected.

Legal text by Dr. Schwenke - please click for further information.